JS Security Concepts offer a comprehensive Service & Maintenance Contract at competitive rates so that you can depend on each component of your security system operating at its optimum. A skilled technician will conduct a preventative maintenance visit confirming your system is performing at its optimal.

Peace of Mind: As the purpose of a security system is to provide protection for your business, it makes sense to maintain your system at peak performance.

Saving Money: Regular servicing of equipment will also ensure maximum component life and minimize the risk of system failures occurring.

JS Security Concepts will also undertake a thorough service of all your system’s components.

This includes:
  • Camera connections
  • Performance and focus check, camera coverage and movement (if applicable)
  • Performance of the system recording device and control units
  • Quality of playback / retrieved images (CCTV)
  • Complete a full site and lighting assessment, test power supply and back-up unit condition and performance
  • Provide a detailed service report
  • Provide advice and answer user queries

Technical specifications & data sheets for a number of the products  are available for download by our customers in PDF format:

Nextiva Version 5.1 User Guides

Nextiva Review Operator Guide
The Nextiva® Review Operator Guide is designed to help users learn and understand how to view live, recorded, and alarm video, as well as use the various features to store and enhance that video.
Nextiva Review Quick Start Guide
The Nextiva Review Quick Start Guide is designed to help operators get started using the Nextiva® Review application.
Nextiva Administrator Guide
The Nextiva Administrator Guide provides information on Nextiva Control Centre and Health Check.
Nextiva Installation Guide
The Nextiva Installation Guide walks you through the installation of the Nextiva® system. This guide is intended for IT system administrators, engineers, and technicians.
Nextiva Basic Quick Installation Guide
The Nextiva Basic Quick Installation Guide is designed to streamline the installation process so you can quickly enjoy the benefits of your Verint® Nextiva® Basic video system equipped with Nextiva multiport S1708e encoders.
Nextiva Mosaic Administrator Guide
The Nextiva Mosaic Administrator Guide provides information on installing and configuring the Nextiva Mosaic Virtual View application.
Nextiva Mosaic Operator Guide
The Nextiva Mosaic Virtual View Operator Guide provides information on using the Nextiva Mosaic Virtual View application, including how to stitch together camera scenes and how to use the virtual PTZ.
Nextiva Maintenance and Troubleshooting Guide
The Nextiva Maintenance and Troubleshooting Guide provides information on backing up and restoring the Nextiva database, Replacing the Nextiva servers, and troubleshooting the system.
Nextiva System Planning Guide
The Nextiva System Planning Guide provides information for planning a Nextiva system. It is intended to be used in conjunction with the Nextiva Customer Furnished Equipment Guide.
Nextiva IntelliView User Documentation
Version 5.1 (OV 4.0.1). Revision A. Nextiva IntelliView is an optional module providing sophisticated video analytics features. The user documentation includes five online Help modules, a deployment and maintenance guide, and two quick reference cards.

 

Nextiva Version 6.0 Installer/User Guides

Nextiva Administrator Guide 
The Nextiva Administrator Guide describes Control Center, the administrative software for the Nextiva system. The guide provides the information and procedures you need to run your system.
Nextiva Installation Guide 
The Nextiva Installation Guide walks you through the installation of the Nextiva® system. This guide is intended for IT system administrators, engineers, and technicians.
Nextiva Maintenance Guide
The Nextiva Maintenance provides information on backing up and restoring the Nextiva database, and on Replacing the Nextiva servers.
Nextiva Troubleshooting Guide        
The Nextiva Troubleshooting Guide provides information on troubleshooting your Nextiva system.
Nextiva Mosaic Operator Guide 
The Nextiva Mosaic Virtual View Operator Guide provides information on using the Nextiva Mosaic Virtual View application, including how to stitch together camera scenes and how to use the virtual PTZ.
Nextiva Review Operator Guide 
The Nextiva® Review Operator Guide is designed to help users learn and understand how to view live, recorded, and alarm video, as well as use the various features to store and enhance that video. Compiled for 6.0 CA release.
Nextiva IntelliView User Documentation 
Version 6.0 (OV 4.0.1). Revision A. Nextiva IntelliView is an optional module providing sophisticated video analytics features. The user documentation includes five online Help modules, a deployment and maintenance guide, and two quick reference Guides

Nextiva Video Tutorials

Nextiva Review Video Tutorial
The Nextiva Review Video Tutorial is designed to help users learn and understand how to view live, recorded, and alarm video, as well as use the various features to store and enhance that video.
Nextiva Investigations Manager Video Tutorial
Investigation binders are created and can have video, alarms, files or still images as attachments along with explanatory notes describing the contents so other users can make sense of the investigation.

Nextiva Firmware And Aplications

Products Version Build Supported Application                                      Available Download 
(Multiport S17XXe Series)
S1704e S1704e-T-AS S1708e-T, S1708e-T-AS   S1712e-T S1724e-T
5.00j 814 Nextiva: 5.1   Nextiva: 6.0 Nextiva  Multiport   S17XXe
Single Port  Series S1970e 5.00g 17 Nextiva: 5.1   Nextiva: 6.0 Nextiva S1970e

Nextiva Rollups and 3rd Party Adaptors

TN_6.0_161 Nextiva 6.0 Rollup 2
TN_6.0_161 Nextiva 6.0 Rollup 1 lists the product enhancements introduced and the defects corrected by Nextiva Rollup_GA_6_0_4706_2_090619.exe. 
TN_6.0_108 Arecont Camera Integration Adaptor
TN_6.0_108 Arecont Camera Integration provides instructions for setting up, installing, and configuring Arecont cameras.
TN_6.0_008 Axis Camera Integration Adaptor
TN_6.0_008_Axis_Camera_Integration describes the installation, configuration, and use of supported Axis IP cameras with Nextiva.
TN_6.0_090 IQinVision Camera Integration Adaptor
TN_6.0_90 IQinVision Camera Integration provides instructions for setting up, installing, and configuring the cameras. A calculator is provided for determining the required bandwidth and storage according to the selected image quality.
TN_6.0_130 Panasonic Camera Integration Adaptor
TN_6.0_130 Panasonic Camera Integration describes how to integrate Panasonic cameras with Nextiva 6.0.
TN_6.0_041 Sony Camera Integration Adaptor
TN_6.0_041 describes the installation, configuration, and use of supported Sony IP cameras with Nextiva.

Nextiva Version 5.1 SP1

TN_5.1_161_Nextiva 5.1 SP1 Rollup 5
This technical note lists defects corrected by Nextiva Rollup_5_1_3648_SP1_Rollup_5_090710.exe. It also provides the installation procedures for this rollup.
TN_5.1_108 Arecont Camera Integration Adaptor
TN_5.1_108 Arecont Camera Integration describes how to integrate Arecont cameras with Nextiva 5.1.
TN_5.1_008_Axis_Camera_Integration Adaptor
TN_5.1_008_Axis_Camera_Integration describes the installation, configuration, and use of supported Axis IP cameras with Nextiva.
TN_5.1_130 Panasonic Camera Integration Adaptor
TN_5.1_130 Panasonic Camera Integration describes how to integrate Panasonic cameras with Nextiva 5.1.
TN_5.1_041 Sony Camera Integration Adaptor
TN_5.1_041 Sony Camera Integration describes the installation, configuration, and use of supported Sony IP cameras with Nextiva.
TN_5.1_090 IQinVision Camera Integration Adaptor
TN_5.1_90 IQinVision Camera Integration provides instructions for integrating IQinVision cameras with Nextiva.

Nextiva Technical Notes

Nextiva Intelligent Edge Devices Single-Dual Stream Performance
This technical brief examines the resolutions, frame rates, and single- and dual-stream performance of Nextiva Ethernet video servers, wireless devices, and IP cameras to help you select the devices that best meet your project requirements.
Nextiva Edge Device Parameters Guide
This guide focuses on optimizing configuration settings for Nextiva video encoders, decoders, and cameras for more effective operation and performance.
TN_223_F1900 Upgrade Failure from 4.60 to 5.0
This technical note explains how to resolve the firmware upgrade failure of devices going from version 4.60 to 5.0.
TN_6.0_007 Upgrading Nextiva 5.0 SP2 to 6.0
TN_6.0_007 5.0 SP2 to 6.0 describes how to upgrade Nextiva from 5.0 SP2 to 6.0. The SQL Server upgrade is integrated with the Nextiva software upgrade.
TN_6.0_007 Upgrading Nextiva 5.1 to 6.0
TN_6.0_007 5.1 to 6.0 describes how to upgrade your Nextiva system from 5.1 to 6.0. The SQL Server upgrade is integrated with the Nextiva software upgrade.
TN_6.0_156 Correcting a Nextiva Recorder Server Installation
TN_6.0_156 note provides a procedure to update a newly- installed Nextiva Recorder Server on which the Nextiva Agent does not start correctly.